Privacy Policy
Last Updated: March 19th, 2024
Welcome to Clarkes Court Boatyard & Marina website! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make bookings, and use our services.
1. Information We Collect
We collect various types of information when you interact with our website or make bookings, including:
• Personal Information: Name, email address, phone number, and billing address.
• Payment Information: Credit card details, billing address, and transaction history.
• Booking Details: Dates, times, vessel preferences, and special requests.
• Technical Information: IP address, browser type, device information, and cookies.
2. How We Collect Information
We collect information through:
• Online Forms: When you submit booking requests or contact us through our website.
• Cookies: For analytics, preferences, and security purposes. You can manage cookie preferences through your browser settings.
• Third-party Services: Such as payment processors, which collect payment information securely.
3. Purposes of Collection
We collect information to:
• Process and fulfill your bookings.
• Facilitate payments securely.
• Communicate with you about your bookings and updates.
• Improve our services and website functionality.
• Comply with legal obligations and protect our rights.
4. Use of Information
We use collected information to:
• Confirm and manage your bookings.
• Process payments and refunds.
• Respond to inquiries and provide customer support.
• Send booking confirmations, updates, and promotional offers (with your consent).
• Analyze website usage and trends to improve our services.
5. Sharing of Information
We may share information with:
• Third-party service providers: Such as payment processors and marketing platforms.
• Regulatory authorities: When required by law or to protect our rights and safety.
6. Data Retention
We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, failing which. all personal data collected by us will be permanently deleted once it is no longer required for the purposes of this Privacy Policy.
7. Security Measures
We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
8. User Rights
You have the right to:
• Access, update, or delete your personal information.
• Object to the processing of your information.
• Receive a copy of your data in a structured, commonly used format.
To exercise your rights or inquire about your information, please contact us at info@clarkescourtmarina.com
9. Cookies and Tracking Technologies
We use cookies and similar technologies for analytics, preferences, and security purposes. By using our website, you consent to the use of these technologies as described in our Cookie Policy.
10. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for updates.
11. Legal Compliance
We comply with applicable privacy laws and regulations, including the Data Protection Act, Act No. 1 of 2023 of the Laws of Grenada and General Data Protection Regulation (GDPR).
12. Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at info@clarkescourtmarina.com.
Thank you for choosing Clarkes Court Boatyard & Marina!